Does Xsofty have an office or company in the UK or US?

No. Xsofty is based only in Islamabad, Pakistan, where Hamza Rizvi founded it in 2019. It has no office, staff or registered company outside Islamabad, and UK and US projects are delivered remotely from there.

What currency do you invoice in, and how do we pay?

In US dollars, paid by SWIFT bank transfer at each milestone: by default 50% at booking, 30% after design approval and 20% before launch. Pound figures on this page are indicative only.

Will you sign a data processing agreement?

Yes, on request, covering the processor terms in Article 28 of the UK GDPR. If our team will access personal data from Pakistan, you and your adviser decide how that transfer is covered, for example by the IDTA or the UK Addendum.

How does UK VAT work on your invoices?

HMRC’s VAT Notice 741A says the reverse charge applies to almost all business-to-business services from a supplier outside the UK, except exempt ones: you account for the VAT on your own return and, where the normal rules allow, reclaim it on the same return. Your accountant confirms how it applies to you.

Which W-8 form will you give us?

The one that matches our status, on request. Form W-8BEN is for foreign individuals and W-8BEN-E for foreign entities. You keep it on file rather than sending it to the IRS; your accountant decides what it means for withholding or reporting.

When can we have live calls?

From the UK, 09:00 to 14:00 UK time is inside our working day all year. From the US East Coast, 08:00 to 10:00 Eastern overlaps our day in daylight time and 08:00 to 09:00 in winter. Anywhere in the US, calls and reviews can also be booked in your morning, which is our evening, and day-to-day work runs in writing.

Can we see work you have done for UK or US clients?

The case studies on this page are for clients in Qatar, the UAE and Pakistan, and we do not present any of our work as UK or US client work. The closest match is by type, such as The Closet’s storefront or Badria Kafood’s English and Arabic site.

Offshore web development for the UK and US.

Xsofty is a web design and development agency in Islamabad, Pakistan, founded in 2019. If you are thinking of outsourcing a website from the UK or US, start here: our prices, shared hours, payment terms and the paperwork your finance team will ask about.

Estimate your project

See prices

Delivered remotely from Islamabad

Where we work: Islamabad only. No office or staff anywhere else.
Hours: Mon–Fri, 10:00–19:00 PKT (UTC+5, no daylight saving)
Invoicing: US dollars, paid by SWIFT bank transfer
On request: A data processing agreement and a W-8 form

Who outsourcing to Pakistan suits, and who it doesn’t.

An agency on another continent suits some projects and not others. Here is our honest read of both.

A good fit

A website or store you can describe
A company site, redesign or online store with a scope you can write down. Sites start from USD 1,490 and stores from USD 4,900.
Teams happy to give feedback in writing
Most decisions travel as written comments. UK teams also get live calls in their working day; US teams get fewer.
One team from design to aftercare
Design, development, on-page SEO and care after launch come from one team. The build is priced in one proposal, and care is an optional plan.
Buyers who need paperwork in order
You need a supplier to sign a data processing agreement or supply a W-8 form. Both are available on request.

Not a good fit

You need people in the room
We have no office or staff in the UK or US, so we cannot run in-person workshops or site visits.
Live pairing with a West Coast team
Our working day ends before the Pacific day begins. If your developers expect to work alongside ours in real time, choose someone closer.
Procurement requires a local supplier
If your procurement rules call for a supplier registered or based in the UK or US, we do not qualify: we are neither.
Developer hours you direct yourself
Our projects are priced by written scope, not by timesheet. To manage a developer day to day, a freelancer or marketplace hire fits better.
Case studies from your own market
The case studies on this page are for clients in Qatar, the UAE and Pakistan. None is published as UK or US work, so judge us on comparable builds rather than your own market.

Agency, freelancer or marketplace

Three common ways to outsource web design and development, compared on what tends to matter once the work starts.

Scroll sideways to see every column.

Hiring an agency, a freelancer or a marketplace seller, compared
Question	An agency like Xsofty	A freelancer	A marketplace hire
Who does the work	A small team: design, development and SEO	One person, who may subcontract parts	Whoever you pick from the listings
What you sign	A proposal with scope, exclusions and milestones	Terms you agree directly with one person	The platform’s terms, plus the seller’s
How the price is set	Published starting prices, final after scope review	Their own hourly or fixed rate	Each seller’s rate, plus any platform fees
If someone is ill or leaves	The work stays with the team	The work waits for that person	Depends on who you hired
DPA and W-8 form	Both available on request	Ask the individual	Ask each seller
Best for	A site or store built end to end	A small task you can brief and check yourself	Short tasks where you want many offers

Real prices, invoiced in US dollars.

These are the same starting prices we quote from. Each total is an estimate until your scope has been reviewed, and nothing is binding before you accept a proposal.

Scroll sideways to see every column.

Xsofty prices in US dollars, with indicative sterling at the Bank of England rate for 24 September 2026
Item	What it covers	Price in USD	About, in GBP
Website packages, one-time
Launch Website	Up to 5 pages, custom responsive design, contact form and analytics	From USD 1,490	About £1,130
Growth Website	Up to 10 pages, a CMS, and one CRM or scheduling integration	From USD 2,950	About £2,230
Commerce Website	Custom storefront, checkout and payment integration, shipping and tax setup	From USD 4,900	About £3,710
Custom Digital Platform	Portals, web apps, memberships and complex integrations	By proposal	By proposal
Care plans after launch
Essential Care	Updates, monitoring and backups	USD 39 a month, or USD 390 a year	About £30 a month, or £295 a year
Business Care	Adds small edits and checks on forms and integrations	USD 79 a month, or USD 790 a year	About £60 a month, or £600 a year
Commerce Care	Adds checkout, storefront extension and order email checks	USD 149 a month, or USD 1,490 a year	About £113 a month, or £1,125 a year
Selected add-ons, one-time
Additional page	Each page beyond your package’s allowance	USD 180	About £135
Copywriting page	Up to 600 words of web copy for one page	USD 120	About £90
Additional language	Per language, on Growth or Commerce; translation supplied separately	USD 450	About £340
Content migration bundle	Up to 20 existing pages or posts moved and formatted	USD 290	About £220
SEO launch package	Keyword mapping for up to 10 pages, schema basics, search console setup	USD 650	About £490
Brand identity	Logo or wordmark, color and type system, one-page guide	USD 950	About £720

Worked example: a 12-page company website

Growth Website: USD 2,950
Additional page × 2: USD 360
Estimate: USD 3,310about £2,500

Growth includes up to 10 pages, so two more are priced as additional pages. The milestone split for this total is shown under how a project runs.

Pound figures are indicative, converted at the Bank of England spot rate (opens in a new tab) for 24 September 2026 (£1 = US$1.3220) and rounded. We invoice in US dollars, paid by SWIFT bank transfer, so your sterling cost depends on your bank’s rate on the day.

Hosting, domains, licenses, subscriptions and payment fees are extra unless your proposal says otherwise. Every add-on and package detail is on website packages; to price your own mix, use start your project.

Where our hours meet yours.

Pakistan has stayed on UTC+5 all year since November 2009, so the gap moves only when your own clocks change. The table covers 2026 and 2027.

Scroll sideways to see every column.

Islamabad working hours, Monday to Friday 10:00 to 19:00 Pakistan time, on the clocks of London, New York, Chicago, Denver and Los Angeles in 2026 and 2027
City and season	Your clock, and when	Islamabad is ahead by	Our 10:00–19:00 on your clock	Overlap with your 09:00–17:00
LondonSummer	BST, UTC+1Until 25 Oct 2026, then 28 Mar to 31 Oct 2027	4 hours	06:00–15:00	6 hours, 09:00–15:00
LondonWinter	GMT, UTC+025 Oct 2026 to 28 Mar 2027	5 hours	05:00–14:00	5 hours, 09:00–14:00
New YorkSummer	EDT, UTC−4Until 1 Nov 2026, then 14 Mar to 7 Nov 2027	9 hours	01:00–10:00	1 hour, 09:00–10:00
New YorkWinter	EST, UTC−51 Nov 2026 to 14 Mar 2027	10 hours	00:00–09:00	None
ChicagoSummer	CDT, UTC−5Until 1 Nov 2026, then 14 Mar to 7 Nov 2027	10 hours	00:00–09:00	None
ChicagoWinter	CST, UTC−61 Nov 2026 to 14 Mar 2027	11 hours	23:00–08:00from the evening before	None
DenverSummer	MDT, UTC−6Until 1 Nov 2026, then 14 Mar to 7 Nov 2027	11 hours	23:00–08:00from the evening before	None
DenverWinter	MST, UTC−71 Nov 2026 to 14 Mar 2027	12 hours	22:00–07:00from the evening before	None
Los AngelesSummer	PDT, UTC−7Until 1 Nov 2026, then 14 Mar to 7 Nov 2027	12 hours	22:00–07:00from the evening before	None
Los AngelesWinter	PST, UTC−81 Nov 2026 to 14 Mar 2027	13 hours	21:00–06:00from the evening before	None

The bar shows how much of an eight-hour client day falls inside Islamabad’s published hours.

Call windows that work

London
09:00–14:00 UK time
Inside our day in every season: 13:00–18:00 in Islamabad during BST, 14:00–19:00 during GMT.
New York
08:00–10:00 Eastern
The last two hours of our day in daylight time, narrowing to 08:00–09:00 in standard time.
Chicago
07:00–09:00 Central
An early start, narrowing to 07:00–08:00 in standard time, so written updates carry more of the work.
Denver and Los Angeles
Your morning, by appointment
Our office day ends between 06:00 and 08:00 on your clock, so calls and reviews are booked in your morning, which is our evening. Day-to-day work runs in writing.

The gap also helps. Feedback sent from London at 17:30 is picked up at 10:00 in Islamabad, 06:00 UK time in summer. For New York, our whole day runs from 01:00 to 10:00 Eastern in summer, so comments sent before you log off can be acted on by morning. City detail is on our UK and US pages.

How a project runs, and when you pay.

The default split, confirmed in each proposal: half at booking, 30% after design approval, 20% before launch. Each milestone is a separate USD invoice, paid by SWIFT transfer.

Brief and estimate
Send a brief, or build an itemized estimate from our price list. Nothing is booked yet.
Scope review and proposal
We review the scope with you, then send a proposal in US dollars with deliverables, exclusions and milestones.
Paperwork and booking
Ask for a DPA or W-8 form at this stage, so both are in place before work starts. The first milestone, 50%, is due at booking.
Design and refinement
Designs come to you for written feedback: two refinement rounds on Launch, three on Growth, and a number set in scope on Commerce. Approval triggers the next 30%.
Build and launch checks
We build to the approved design and check forms, performance and launch details. The final 20% is invoiced before go-live.
Launch and care
An optional care plan covers updates, monitoring and backups, from USD 39 a month.

Milestones on the worked example’s USD 3,310 estimate

50%USD 1,655
At booking
30%USD 993
After design approval
20%USD 662
Before launch

Paperwork for UK clients.

Offshore website development for a UK business raises three questions: data protection, sending data abroad, and VAT. Here are the rules behind each.

Checked against the linked sources on 28 September 2026. General information for briefing your advisers, not legal or tax advice.

UK GDPR: controller, processor and the Article 28 contract

Under UK GDPR, the organisation that decides why and how personal data is used is the controller, and a business that handles the data on its behalf is a processor (ICO (opens in a new tab)). On most website projects you are the controller and we are your processor for any personal data we can see, such as form entries, orders or CRM contacts.

Article 28 requires a written contract with set terms (ICO (opens in a new tab)). On request, Xsofty signs a data processing agreement (DPA) that includes those terms. In short, the processor:

acts only on your documented instructions;
keeps the data confidential and secure;
uses sub-processors only with your authorisation;
helps with rights requests, breaches and impact assessments;
deletes or returns the data at the end, as you choose;
gives you the information needed to show compliance, and allows audits.

The ICO says this contracts guidance is under review after the Data (Use and Access) Act, so check the linked page for changes (ICO (opens in a new tab)).

Access from Pakistan counts as an international transfer

The ICO treats making personal data accessible to a separate organisation outside the UK as a transfer, not only sending it (ICO (opens in a new tab)). Pakistan is not on the ICO’s list of countries covered by UK adequacy regulations (ICO (opens in a new tab), checked 28 September 2026). So a transfer to us usually relies on a safeguard: the ICO’s International Data Transfer Agreement (IDTA), or the UK Addendum to the EU standard contractual clauses, each with a transfer risk assessment (ICO (opens in a new tab)).

Which mechanism fits, and whether you need one at all, is for you and your adviser to decide. The ICO plans to update both documents during 2026 and says to keep using the current versions until then (ICO (opens in a new tab)). You can also keep the transfer small: we build and test with placeholder data, and live records can stay in accounts your business holds.

UK VAT on services bought from abroad: the reverse charge

HMRC’s VAT Notice 741A (opens in a new tab) says a business-to-business service is generally supplied where the customer belongs (section 6.3). When the supplier belongs outside the UK, the customer belongs in the UK and the supply is not exempt, the reverse charge applies (section 5.1): the UK customer accounts for the VAT, and the amount paid to the overseas supplier excludes UK VAT (section 5.12).

You record output tax on the value of the service and, on the same return, claim input tax under the normal rules (section 5.2). If you can reclaim that input tax in full, the reverse charge has no net cost to you (section 5.4). If you are not VAT registered, reverse-charged services count towards the £90,000 registration threshold (section 5.7 and GOV.UK (opens in a new tab)). Our invoices are in US dollars, so your accountant converts the amount.

Paperwork for US clients.

What a US finance team will want from a foreign supplier: the right tax form on file, and clear invoices in dollars.

Checked against the linked sources on 28 September 2026. General information for briefing your advisers, not legal or tax advice.

W-8 forms: which one, and who keeps it

US finance teams often ask a foreign supplier for a Form W-8 before paying it. Xsofty provides one on request. Two versions are relevant:

Form W-8BEN (opens in a new tab) is for individuals: a foreign person gives it to the withholding agent or payer.
Form W-8BEN-E (opens in a new tab) is for entities: a foreign entity uses it to document its status for chapter 3 and chapter 4 purposes.

The supplier completes and signs the form that fits its status. You keep it in your records rather than sending it to the IRS, and it is generally valid until the last day of the third calendar year after signing unless circumstances change, so a 2026 form generally runs to 31 December 2029 (IRS (opens in a new tab)).

The same instructions cover how a W-8 establishes foreign status for Form 1099 reporting and backup withholding. What that means for your payments is for your accountant to say.

Contracts and invoices in US dollars

Proposals, contracts and invoices are in US dollars, so nothing needs converting. Each milestone is paid by SWIFT bank transfer; ask your bank what it charges for an international wire.

The DPA is available to US clients too. Which state privacy laws reach your website is covered on our US page.

Relevant work

None of this is UK or US client work, and we do not present it that way. These are builds for clients in Qatar, the UAE and Pakistan: a fashion storefront, an English and Arabic right-to-left architecture site, a directory platform, a fitness brand, a designer’s portfolio and a property launch site.

View the portfolio

In our clients’ own words.

1 of 9

Working with Hamza was straightforward from the beginning. He listened carefully, explained the thinking behind the design, and kept the website focused on what buyers actually need to see. The final result gives 360 The Residences a much stronger and more professional digital presence.

Muhammad DanishCreative Manager, 360 The Residences, Pakistan360 The Residences case study

Questions from UK and US clients.

No. Xsofty is based only in Islamabad, Pakistan, where Hamza Rizvi founded it in 2019. It has no office, staff or registered company outside Islamabad, and UK and US projects are delivered remotely from there.

Sources for this page (16)

Package, add-on and care plan prices and the 50/30/20 milestone split, from Xsofty’s published price list xsofty.com (opens in a new tab)
Bank of England spot rate for 24 September 2026: £1 = US$1.3220 bankofengland.co.uk (opens in a new tab)
Pakistan is UTC+5; its last daylight saving period ended on 1 November 2009 (IANA tz database) data.iana.org (opens in a new tab)
UK clock changes: 25 October 2026, 28 March 2027 and 31 October 2027 gov.uk (opens in a new tab)
US daylight saving time runs from the second Sunday in March to the first Sunday in November (15 U.S.C. 260a): 14 March and 7 November in 2027 law.cornell.edu (opens in a new tab)
US daylight saving time in 2026: 8 March to 1 November nist.gov (opens in a new tab)
Controller and processor definitions ico.org.uk (opens in a new tab)
Contract terms required by Article 28(3) UK GDPR; the ICO marks this guidance as under review after the Data (Use and Access) Act ico.org.uk (opens in a new tab)
Making data accessible to a separate organisation outside the UK is a transfer ico.org.uk (opens in a new tab)
UK adequacy regulations list; Pakistan is not on it (checked 28 September 2026) ico.org.uk (opens in a new tab)
IDTA, UK Addendum, transfer risk assessment, and the planned 2026 update ico.org.uk (opens in a new tab)
VAT Notice 741A, sections 5.1, 5.2, 5.4, 5.7, 5.12 and 6.3 (last updated 29 September 2022) gov.uk (opens in a new tab)
£90,000 VAT threshold includes reverse-charged services gov.uk (opens in a new tab)
Form W-8BEN, for individuals irs.gov (opens in a new tab)
Form W-8BEN-E, for entities irs.gov (opens in a new tab)
Instructions for requesters of Forms W-8: record keeping, validity, Form 1099 status irs.gov (opens in a new tab)

Start the conversationPlanning a web project for the UK or US?

Offshore web development for the UK and US.

Who outsourcing to Pakistan suits, and who it doesn’t.

A good fit

Not a good fit

Agency, freelancer or marketplace

Real prices, invoiced in US dollars.

Where our hours meet yours.

Call windows that work

How a project runs, and when you pay.

Brief and estimate

Scope review and proposal

Paperwork and booking

Design and refinement

Build and launch checks

Launch and care

Paperwork for UK clients.

UK GDPR: controller, processor and the Article 28 contract

Access from Pakistan counts as an international transfer

UK VAT on services bought from abroad: the reverse charge

Paperwork for US clients.

W-8 forms: which one, and who keeps it

Contracts and invoices in US dollars

Relevant work

The Closet

Badria Kafood

GWC Directory

BEAT

Roshaan Sheikh

Serene Tower

In our clients’ own words.

Questions from UK and US clients.